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E-commerce

Six years in fashion, retail and ecommerce. Turn data into creative actions.

Services

  1. 01

    Commercial planning

  2. 02

    Building Customer Journey

  3. 03

    Storytelling

  4. 04

    Build structured processes

Selected Cases ★

The Work

My proudest moments.

012024

Hyperlocal Sneaker Launch in Napoli

Copywriting × eCommerce × Localization

Launching 10k units of an SKU dedicated to Napoli with eCom being the only nation-wide sale channel in Italy.

  • ★ 3 days — Fastest sellout ever for Italian online business
  • ★ 1M Organic reach via TikTok
  • ★ +8% CTR on Home Page
022025

Recovering Lost Customers

Problem Solving × Retention × Customer Journey

Thousands of orders were cancelled due to warehouse malfunction — resulting in lost money and angry customers.

  • ★ €700 Project Cost
  • ★ 25% reactivation rate after 2 weeks
  • ★ 2M€ demand recovered in 9 months
032026

Gross Margin Optimisation

Data Analysis × P&L Management × Operations

Customers behaviour around free shipping highlighted a missed opportunity for the business.

  • ★ +85% subscription vs prior period
  • ★ Shipping revenues: 13k → 57k in 6 months
  • ★ +12% actively spending members
042026

eCommerce Roadmap Transformation

Tools × Project Management × Automation

The marketing roadmap lived entirely in Excel — updates had to be inserted manually and stakeholders notified one by one.

  • ★ 100% team adoption within 4 weeks
  • ★ No more direct updates on Teams
  • ★ Four teams on one dashboard

Let's make
something real.